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Vol. 29. Issue S1.
II ABRAPG-FT Student Conference
(1 November 2025)
Vol. 29. Issue S1.
II ABRAPG-FT Student Conference
(1 November 2025)
158
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THE IMPACT OF COMPUTERIZED WORK ON WORKERS' QUALITY OF LIFE
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Zíngarah Májory Tôrres de Arruda, Ruth Losada de Menezes
Programa de Pós-graduação da Faculdade de Medicina da Universidade Federal de Goiás (UFG), Goiânia, GO, Brazil
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Vol. 29. Issue S1

II ABRAPG-FT Student Conference

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Background

The intense technological evolution and, more recently, the practices of Artificial Intelligence (AI), have significantly changed labor relations and production processes. Given this scenario, there is a need to analyze the impact of this reality on the lives and health of workers.

Objectives

To assess the quality of life of workers who use computer terminals and to observe the implications of computerized work on the health of these professionals.

Methods

209 workers over the age of 18 who worked in an institution using a computer for between 4 and 8 hours a day took part in this study. The SF-36 Questionnaire (Short Form Health Survey) was applied, an instrument that contains 36 items encompassed in eight scales: functional capacity, physical aspects, pain, general state of health, vitality, social aspects, emotional aspects, mental health and a question comparing current health conditions with those of a year ago (quantitatively - ranging from 1 to 5; and qualitatively, between excellent, much better, a little better, almost the same, a little worse, much worse). To evaluate the results, a score was given on a scale of 0 to 100, where zero corresponds to a worse state of health and 100 to a better one, and each dimension was analyzed separately.

Results

The weighted average of the domains was as follows: functional capacity (87.27), limitations due to physical aspects (85.76), pain (69.37), general state of health (59.28), vitality (55), social aspects (71.90), limitations due to emotional aspects (74.84), mental health (67.15) and comparative assessment between current health conditions and those of a year ago - quantitative (2.75) and qualitative, in which the majority reported “almost the same” (99; 47.36%).

Conclusion

In the general assessment of quality of life, the scores that obtained the best scores were functional capacity and limitations due to physical aspects. However, the domains pain, general state of health, vitality, social aspects, limitations due to emotional aspects, and mental health were lower than expected.

Implications

The results presented in this research indicate that the concept of quality of life has very important connotations that need to be explored and deepened. Thus, this study provides input for future research into issues related to quality of life and computerized work. Work, when carried out in healthy conditions, promotes a sense of well-being and vitality, results that were contrary to those presented in this study. This data shows that there is a need to improve working conditions and the physical and mental capacity of these workers. In addition, favorable physical and mental health is reflected in improved productivity and efficiency in the services provided by these professionals. Workers in computerized workstations therefore need special attention from health professionals.

Keywords:
quality of life
technology
workers' health
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Conflict of interest: The authors declare no conflict of interest.

Funding: CAPES - Finance Code 001.

Ethics committee approval: Not applicable.

Registration: PROSPERO - CRD420250649179.

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Brazilian Journal of Physical Therapy
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